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Our services
Process
Our process is designed for security, compliance, and patient convenience. It begins with a secure, HIPAA-compliant video consultation with a state-licensed physician who conducts a thorough medical evaluation. If the clinical assessment supports the need for time off, our doctor will issue a formal note on official practice letterhead, which includes the physician's signature, license number, practice details, and specific excusal instructions. The note is delivered electronically within one business hour for 95% of completed consultations. Our platform integrates directly with electronic health record (EHR) systems, ensuring all interactions are documented to meet standard medical record-keeping requirements, including retention for a minimum of seven years as per federal guidelines. For other common conditions treated via telehealth, consider our UTI Treatment Online.
Local Considerations — USA
The need for accessible, documentation-ready care varies across US regions. In major metropolitan hubs like New York and Los Angeles, where commute times are long and workplace policies are strict, the demand for efficient online notes is high. In tech-centric areas like San Francisco or academic centers like Boston, flexible documentation for professionals and students is essential. Our network of physicians is licensed across all 50 states, allowing us to tailor the service to local requirements. We understand that an employer in Chicago may have different verification needs than one in Miami, and our notes are crafted to meet general US workplace and academic standards while complying with state-specific medical practice acts. Access this service in major hubs like Los Angeles.
At a Glance
| Parameter | Reference Value |
|---|---|
| Service Availability | 24/7, 365 days a year |
| Average Consultation Duration | 10-15 minutes |
| Typical Document Delivery | Within 1 business hour |
| Medical Record Retention | Minimum 7 years |
| Physician Licensing | Fully licensed in your state |
Standards & Compliance
- HIPAA (Health Insurance Portability and Accountability Act)
- State-specific Medical Practice Acts
- AMA Guidelines on Telemedicine
- Federation of State Medical Boards (FSMB) Policy
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Frequently Asked Questions
Is an online doctor's note legally valid for my employer?
Yes. The note is provided by a physician licensed in your state following a real-time video consultation and medical assessment. It is issued on official practice letterhead with the doctor's signature and license details, which satisfies the documentation requirements of most US employers and educational institutions.
How quickly can I get my note after the consultation?
For the vast majority of completed consultations, the signed doctor's note is delivered electronically to your patient portal within one business hour. The exact timing can depend on the complexity of the case and the specific instructions required for your employer or school.
What conditions qualify for an online doctor's note?
Common, short-term conditions like viral illnesses (cold, flu), sinus infections, migraines, gastrointestinal issues, or minor injuries often qualify. The physician must determine during the video visit that your condition clinically warrants excusal from work or school. Serious conditions requiring hands-on examination may be referred for in-person care.
How much does an Online Doctor's Note cost in the USA?
The cost for an online doctor's note consultation is a flat fee. This covers the video visit with the licensed physician and the issuance of the note if clinically appropriate. The fee is typically comparable to a standard telehealth copay. For the exact current rate and to see if your insurance is accepted, please check our service page or start a consultation for specific pricing.